Shangri-La Hotels and Resorts has launched CustomStay
– a programme giving guests the flexibility to tailor make their own
hotel package according to their personal preferences.
CustomStay is offered
when guests make their room reservations online with Shangri-La
directly and book “Best
Available Rate”. After selecting the preferred room category, a
range of optional services and benefits such as airport transfers,
dining credits, buffet breakfast, laundry, spa treatments and
resort activities can be added to complete a customised package.
hotel packages, with CustomStay guests are not forced to pay for
extra services and benefits that are not required. Moreover, the
more options a guest selects, the more he or she saves.
In addition, all
Shangri-La hotels and resorts now offer free broadband
Internet access to all Shangri-La guests throughout
all hotels, including guestrooms, public areas,
restaurants, lounges and function areas.
“We are responding to a
market today that expects greater selection, flexibility and
personalisation,” said Kent Zhu, group director of sales and
marketing. “With CustomStay guests now have complete control of
their hotel stay options and pricing flexibility and we are
thrilled to be able to offer them this level of convenience and
freedom of choice.”
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