Travelport GDS has appointed Mark P. Ryan as its
new chief information officer (CIO) with the global responsibility
for formulating and executing the company’s technology strategy,
including software solutions and applications development.
Ryan leads a team of more than 500 Travelport technology
professionals worldwide with development hubs located in Atlanta,
Denver and Kansas City in the United States as well as Langley in
He also oversees Travelport’s joint venture technology
operation in Delhi, India and manages an additional 1,000
development staff through relationships with application partners
and service providers in Asia, North America and Europe.
based in Atlanta and reports to Travelport GDS president and chief
executive officer Gordon Wilson.
“Mark Ryan brings vast
experience to Travelport, having worked in demanding technology
leadership roles at Matria Healthcare, eBay, weather.com, Vodafone
and IBM,” said Gordon Wilson. “Mark is a ‘hands-on’ leader with a strong track record for
establishing technology strategy and governance, combined with
exemplary process and operational execution. I’m excited about the
insight into alternative technologies that Mark will bring to Travelport’s solutions portfolio and his unique perspective on
delivering content to optimise the consumer experience.”
Mark Ryan served as senior vice president and chief information
officer of Atlanta-based Matria Healthcare, leading 350 IT
professionals supporting 50 facilities located across the USA.
Prior to joining Matria Healthcare in 2005, he was chief
technology officer and a board director of Vodafone Global Content
Services, part of the world's largest mobile cellular phone
service provider based in the UK.
From 1999 to 2001, Ryan was
chief technology officer at Weather.com/The Weather Channel, where
his initiatives were credited with significantly improving
customer satisfaction during severe weather situations and helping
to propel weather.com to become one of the most highly accessed weather
websites in the world.
Ryan also served as chief
technology officer for eBay where his leadership resulted in the
improvement of the company's website stability, availability and
overall quality at a time of exponential growth.
eighteen years with IBM prior to joining eBay and was an
executive-on-loan to the 1996 Atlanta Olympics Games in the role
of chief integration architect.
“I’m delighted to be joining Travelport at a time when innovation
is playing such a critical role, both in the re-invention of the
GDS model and in keeping travel customers competitive,” said Mark
Ryan. “I’m looking
forward to applying my knowledge and experience as we accelerate
development of many of Travelport’s ‘game-changing’ technologies
such as e-Pricing, Universal Desktop and our collaborative
‘journey manager’ project with Microsoft.”
Mark Ryan succeeds Keith
Woodcock, who stepped in to the CIO role on an interim basis
following former CIO Sue Powers’ appointment as CEO, Travelport IT
Services & Software in April this year.
Woodcock now returns full
time to his role as senior vice president, New Business
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