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Italy’s Costa Cruises has launched an online
training programme that will help travel agents in the Asia Pacific region become Costa Cruises experts and assist the travel
industry when selling the company’s cruise vacations.
The comprehensive website that
‘virtually immerses’ travel agents into the world of
Costa Cruises through a series of interactive training
modules – including information on boarding procedures,
booking information, cabin information, interesting
facts, payment information, recreational activities and
more.
Using graphics, videos and helpful tips, the
training programme is the easiest way for travel agents to get
to know Costa Cruises.
Upon
completing all the modules, which have a point scoring system for
users to measure their knowledge, travel agents will be awarded
a diploma, certifying them as Costa Cruises experts.
“‘DiscoverCosta
Online’ is an innovative and convenient tool that will not only
provide travel agents with the most up-to-date Costa Cruises
information, it will also be invaluable when promoting our
cruise vacations to potential customers,” said Dario Rustico,
Sales and Marketing Director, Pacific Asia Operations of Costa
Cruises. “Cruise holidays are becoming more popular in Asia,
and with the diverse itineraries on offer by Costa Cruises in the
region, they are fast becoming the vacation of choice. ‘DiscoverCosta
Online’ is the perfect programme for travel agents in our fast
expanding industry.”
Travel agents can access
the
website and start or stop any of the training
modules as they wish.
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