Five Star Alliance Airlines at London Heathrow Move From T2 to T1

Five Star Alliance member carriers - Austrian, Croatia Airlines, Lufthansa, SWISS and TAP - have moved from Terminal 2 to the refurbished Terminal 1 at London’s Heathrow Airport. They join Air New Zealand, Asiana, bmi, LOT Polish Airlines, South African Airways, United and US Airways who were already operating from Terminal 1.

As part of this move, a common Star Alliance branded check-in area used by Austrian, Croatia Airlines, LOT Polish Airlines, Lufthansa and TAP has opened.

This area features dedicated check-in counters for Business and Economy Class passengers as well as a Premium Check-In zone, reserved for Star Alliance Gold Card holders travelling on any of the five member carriers and for Lufthansa First Class passengers.

A number of self-service check-in kiosks as well as a bag-drop area are also available. After check-in, passengers pass through a separate security line, which also features a fast track lane for top-tier customers.

Air New Zealand, Asiana, South African Airways, SWISS, United and US Airways each have dedicated check-in counters in the completely redesigned main hall of Terminal 1, with bmi offering a check-in zone located close to both international and domestic departure gates.

Once airside, First and Business Class passengers as well as Star Alliance Gold Card holders have three different lounges at their disposal.

The Star Alliance departure lounge features separate First Class and Business Class sections, food service areas, two business centres with computers, printers, faxes and Wi-Fi Internet access, shower facilities and a special area for children.

In addition, bmi offers two lounges, one for U.K. and Ireland departures and the newly opened international lounge - bmi Number One Heathrow - located next to the main international departure gates used by bmi.

The relocation is part of Star Alliance’s ongoing “Move under one Roof” strategy, bringing airlines together to improve the travel experience for customers and create efficiencies for the member airlines.

Overall 21 Star Alliance member carriers currently serve Heathrow, offering 187 daily flights to 73 destinations in 23 countries. With the move from Terminal 2 to Terminal 1, the 21 member carriers are now nearly evenly split between Terminals 1 and 3.

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