Five Star Alliance member carriers - Austrian,
Croatia Airlines, Lufthansa, SWISS and TAP - have moved from
Terminal 2 to the refurbished Terminal 1 at London’s Heathrow
Airport. They join Air New Zealand, Asiana, bmi, LOT Polish
Airlines, South African Airways, United and US Airways who were
already operating from Terminal 1.
As part of this move, a common Star Alliance
branded check-in area used by Austrian, Croatia Airlines, LOT
Polish Airlines, Lufthansa and TAP has opened.
This area features
dedicated check-in counters for Business and Economy Class
passengers as well as a Premium Check-In zone, reserved for Star
Alliance Gold Card holders travelling on any of the five member
carriers and for Lufthansa First Class passengers.
A number of
self-service check-in kiosks as well as a bag-drop area are also
available. After check-in, passengers pass through a separate
security line, which also features a fast track lane for top-tier
Air New Zealand, Asiana, South African Airways,
SWISS, United and US Airways each have dedicated check-in counters
in the completely redesigned main hall of Terminal 1, with bmi
offering a check-in zone located close to both
international and domestic departure gates.
First and Business Class passengers as well as Star Alliance Gold
Card holders have three different lounges at their disposal.
Star Alliance departure lounge features separate First Class and
Business Class sections, food service areas, two business centres
with computers, printers, faxes and Wi-Fi Internet access, shower
facilities and a special area for children.
In addition, bmi
offers two lounges, one for U.K. and Ireland departures and the
newly opened international lounge - bmi Number One Heathrow -
located next to the main international departure gates used by
The relocation is part of Star
Alliance’s ongoing “Move under one Roof” strategy, bringing airlines together
to improve the travel experience for customers and create
efficiencies for the member airlines.
Overall 21 Star Alliance member carriers currently serve
Heathrow, offering 187 daily flights to 73 destinations in 23
countries. With the move from Terminal 2 to Terminal 1, the 21
member carriers are now nearly evenly split between Terminals 1
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