Air Canada has confirmed that it will allow
passengers to bring their cat or small dog in the cabin on flights
operated by Air Canada and Jazz beginning in July.
"This is the latest of our customer-friendly
initiatives that underscores our renewed commitment to listening
to our customers and offering a competitive product that meets
their needs," said Ben Smith, Executive Vice President and Chief
Commercial Officer at Air Canada. "Other recent customer-focused
measures we have taken include our Low Fare Guarantee, a second
free checked bag and the elimination of call centre fees."
Effective July 1, 2009, Air Canada will accept a
limited number of small dogs and cats as a carry-on item that can
be stowed under the seat.
To ensure availability customers are asked
to register their pet by contacting Air Canada Reservations at
1-888-247-2262 within 24 hours of completing their booking.
A service fee of $50 for domestic and
transborder and $100 for international flights each way will
In order to also meet the needs of passengers
with allergies, the number of small pets accepted in the cabin
will be limited to a maximum of two or four depending on aircraft
In addition, airport agents and in-flight
crews will make every effort possible to provide appropriate
seating arrangements on board the aircraft to ensure the comfort
and well being of passengers with allergies.
Certified, professionally-trained service
animals assisting customers with disabilities will continue to be
carried in the passenger cabin free of charge.
other recent news regarding: