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Europcar, has teamed up with global distribution
system provider, Travelport, to introduce paperless car hire
bookings on the Galileo system.
Galileo’s e-Voucher program, which is available
in Europe, the Middle East, Africa and Asia Pacific, was developed
to make car hire bookings and confirmation easier for travel
agents and more user-friendly for the end traveller.
In essence, it makes the electronic,
ticketless confirmation of car hire bookings similar to issuing
airline e-tickets and removes the need for customers to produce
any proof of deposit or payment when picking up their rental
vehicle. Travel agents also save time on tasks such as handwriting
car rental vouchers and faxing payment details to car rental
stations.
The e-Voucher system offers three possible types
of payment for car rental:
- “Full Credit” when the entire
cost of rental, including special equipment, upgrades and extra
days is paid;
- “Group/Day” when the cost of rental for a
certain number of days is made;
- “Specific Value” when there
is a voucher for a fixed amount towards the cost of rental.
Proving particularly popular with business travellers, Galileo
estimates that up to 90% of Galileo-connected business travel
agencies are already using the e-Voucher system.
This recent
agreement with Europcar means that the ‘big four’ global car hire
firms – Avis, Hertz, Sixt and Europcar all now participate in the
program, accounting for nearly 70% of all car hire bookings made
on the Galileo GDS.
Travelport GDS’ senior director for
hospitality and car rental, Jane Lewis, said, “There is growing demand for ticketless
travel from travellers and our e-Voucher program for car hire
booking really builds on the widely recognised success of airline
e-tickets. Travel agents also prefer the e-ticketing
approach as it enables them to save valuable time on
administrative tasks and to be more focused on serving
their customers.”
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