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EgyptAir Enhances Mobile Services

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EgyptAir has launched a mobile portal in cooperation with Star Alliance. The new website enables EgyptAir customers to use their mobile phones to access the different services available from the airline.

EgyptAir, South African Airways and TAP Portugal are the first Star Alliance member carriers to launch individual mobile portals under the new Common IT Mobile Platform Initiative of Star Alliance. Under this new initiative, each airline has designed their portal to their own specification.

“The Star Alliance Common IT Mobile Platform is a further example of the advantages provided by a standardised solution within the alliance. With one technological base now in place, more carriers will be able to offer mobile services, as the integration between airline systems and the mobile portal is simple and flexible,” said Jaan Albrecht, CEO Star Alliance.

The mobile portal is specifically aimed at providing information and services to EgyptAir customers. The mobile services are being rolled out in various stages and presently encompass offerings such as flight schedules, real time of EgyptAir flight departures and arrivals, lounge information, currency converter, and weather for next five days in the arrival destination, baggage tracing and information on destinations.

More interactive services, such as itinerary display, Frequent Flyer Programme status, online check-in with seat maps for seat selection, and mobile boarding passes with 2D bar codes and SMS irregularity notification are expected to be made available in the coming weeks.

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