Continental Airlines has made changes to its
OnePass frequent flyer program, adding new benefits for its
customers. Some of the changes will occur in conjunction with the
airline joining Star Alliance on 27 October 2009.
Continental’s OnePass members will enjoy
reciprocal mileage earning and redemption opportunities
with Star Alliance’s 24 member airlines and will be able to
connect to more than 950 cities all over the world.
When Continental joins Star Alliance,
Platinum and Gold Elite members will become Star Alliance
Gold members, gaining recognition and rewards across all member
airlines in addition to OnePass benefits.
Gold Elite members will have access to more than 800
worldwide lounges when traveling on an international itinerary
with any Star Alliance member airline, regardless of class
Additionally, Platinum and Gold Elite members will
receive an extra baggage allowance of up to three bags or
44 additional pounds (20 kg) on both Continental and Star
Alliance member airlines and will receive priority services
including priority airport check-in, boarding and baggage
handling across the network.
In addition to these
benefits, upcoming changes to the OnePass program include fewer
fees for Platinum Elite members, no more Saturday-night stay
required for reward travel and 100% Elite
Qualification Miles and Points earnings on any ticket regardless
of where it was bought or issued.
comes opportunity, and we’re working hard to ensure the transition
to Star is smooth for our customers,” said Mark Bergsrud, senior vice president of marketing programs and distribution at Continental
look forward to bringing new benefits, better global
coverage and more good news later this year.”
Summary of Continental’s New OnePass Policies
Effective on 27 October 2009:
- With Continental’s entry into
Star Alliance, mileage requirements for reward travel will change, effective for travel booked on or after
27 October 2009.
- Saturday-night stay no longer required for OnePass
- 100% Elite Qualification Miles and
Elite Qualification Points can be earned on discounted
fares regardless of where the ticket is purchased or issued.
- BusinessFirst $100 upgrade co-pay no longer required of
members using miles to upgrade from B fare class.
Elite bonuses will be based on the minimum mileage earned instead
of the actual flight miles flown.
on 15 December 2009:
- New reward travel fees will apply for redeposits, reservation changes and flight bookings within
21 days of departure for rewards redeemed on or after 15 December
2009. There will be no fee for Platinum Elite members. The
Gold Elite fee will be $25, the Silver Elite fee will be
$50 and for all other members the fee will be $75. These fees will
apply per customer instead of per reservation. OnePass
travel reward changes outside of 21 days of travel will
remain free if there is no change to the origin and destination.
Effective 1 January 2010:
- All members
worldwide will earn 125% base miles on F, C, J and D fare
- All members worldwide will earn 1.5 Elite
Qualification Points when they purchase and fly in fare
classes F, C, J, D, Z, Y and B on flights operated by Continental.
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