ASIA Travel

Butler Service available at Al Bustan Palace InterContinental Muscat

Search ASIA Travel Tips .com Latest Travel News Send to Friend Wednesday, 11 February 2009

Officially reopened in January 2009 following extensive renovations, the iconic Al Bustan Palace InterContinental Muscat has launched a variety of services to better accommodate its guests – the most exclusive being a specialized butler service for all suite guests.

“Al Bustan Palace InterContinental Muscat’s refurbishment plans also included an enhancement and renewal of guest offerings,” said Tony Zamora, Director of Operations, InterContinental Hotels Group Oman, and General Manager, Al Bustan Palace InterContinental Muscat. “The butler service is a unique service in Oman and the region; it reflects the personal and adaptive services we deliver to our guests to enrich their stay and make their visit to Oman more rewarding.”

Partnering with the world-renowned Australian Butler School (ABS), a total of 20 Al Bustan Palace InterContinental Muscat staff members were trained over a course of four weeks at the hotel. Five existing employees and 15 new recruits from Oman, the Philippines, India and Sri-Lanka are members of this experienced group of people, most of which were previous butlers as well. Out of the 20 butlers, four are Omani.

The intensive butler training programme was designed and delivered by lead trainer Andrew Oster to distinctively cater to the property’s requirements, taking into account the experience and cultural background of staff, physical layout of the property and guest demographics.

Speaking about the programme, Andrew Oster, said, “We offer hotels a contemporary approach to butler training by keeping up to date with international trends and concepts. This is the first time ABS conducted such a programme in the Middle East and it was a great experience working in Al Bustan Palace InterContinental Muscat – the property’s staff have an outstanding talent and drive which made it uncomplicated for us to deliver hands-on experience and knowledge to them.”

The property’s award winning Butler Service Manager, Ravi Shanker, said, “This is a genuine butler service – this is not a gimmick! Staff have been trained in all areas; starting with their own posture and presentation, service philosophy and communication skills, to hosting a formal dinner service and valeting.”

Some of the services available with the property’s butler service include: suitcase packing and unpacking, wardrobe organising, itinerary planning, in-room dining, tours and restaurant bookings, as well as escorting guests within the hotel.

See other recent news regarding: Airlines, Aviation, Flights, Hotels, Promotions, New Hotels, Free Deals, Cruises, Al Bustan Palace, Butlers, Oman, IHG, InterContinental Hotels Group, Muscat

Subscribe to our Latest Travel News Daily Email Free of Charge by simply entering your email address to the right. You can also stay updated with our RSS Feed Free Travel News RSS Feed and even add the travel news to your website. Have questions? Please read our travel news FAQ.
Exclusive HD video interview with Mr. Fumihiro Sakakibara, General Manager - Japan, Macao Government Tourism Office. Aviation industry update from the Group CEO of AirAsia, Mr. Tony Fernandes, and Gary Chapman, Emirates' President Group Services and dnata. Exclusive HD video interview with Mr. John R. Rolfs, General Manager of The Ritz-Carlton, Tokyo and Vice President Japan & Korea. In this interview, filmed in a luxurious suite at The Ritz-Carlton, Tokyo on Sunday, 24 September 2017, we ask Mr. Rolfs to tell us more about the property.
Macao Tourism Update Aviation: AirAsia and Emirates The Ritz-Carlton, Tokyo
What exactly is going to happen to The Dusit Thani Bangkok hotel, when will it close, what about the staff, when will the new Dusit Thani Bangkok open and what will it be like? In this exclusive HD video interview with Ms. Sukanya Janchoo, General Manager of The Dusit Thani Bangkok, Steven Howard of asks Khun Sukanya about the hotel, its markets, RevPAR and these major changes. Travelodge Hotels Asia’s Brands and Expansion Plans - Exclusive HD Video Interview with Stephen Burt, Chairman. Exclusive HD video interview with Alejandro Bernabe, Group Director of Avani Hotels and Resorts. We talk about Avani Hotels' future plans and what exciting new developments are in the pipeline. You will also learn that Avani is about to announce a new sub brand, is currently building its first resort with private pool villas and what the group's position is on new technology.
Dusit Thani Bangkok Travelodge Hotels Asia Avani Hotels & Resorts
Jonathan Wigley, CEO of Travelodge Thailand, outlines expansion plans in HD Video Interview. Exclusive HD video interview with Myanmar's Minister of Tourism and Hotels, H.E. U Ohn Maung, about the status of tourism in the beautiful and mystical country of Myanmar (formerly known as Burma). Birth of a Luxury Thai Hotel Brand - HD Video Interview with Christopher E. Stafford, Chief Operating Officer of the newly formed 137 Pillars Hotels & Resorts.
CEO of Travelodge Thailand Myanmar Tourism Update Birth of Luxury Thai Hotel Brand
This HD video tour of Thai AirAsia X's brand new 337-seat Airbus A330-300 aircraft was filmed at Don Mueang Airport in Bangkok, Thailand on 14 May 2014  Exclusive HD video interview with Jaime J. Bautista, President & Chief Operating Officer (COO) of Philippine Airlines (PAL) HD video of the interior and exterior of a Thai Vietjet Airbus A320-200.
Thai AirAsia X A330-300 PAL President & COO Thai Vietjet A320-200
Inside Qatar Airways Boeing 787-8 Dreamliner - HD Video It takes 800 workers between 65 and 80 days to assemble, install, test, paint, furnish and deliver an Emirates Airbus A380. Showers, Bars, Lounge - The Emirates Airbus A380 Has Them All - HD Video Tour Thai Airways International Takes Delivery of Brand New Boeing 777-300ER
Qatar Airways B787 Emirates A380 Thai Airways B777-300ER
Latest Travel News
Copyright © 1997-2017