Qantas launches Enhanced Frequent Flyer Program

The Qantas Group has launched its new Qantas Frequent Flyer program, offering over five million members the option of using points to book any seat on any Qantas or Jetstar flight.

The enhanced program combines a range of new and expanded benefits with the more traditional fixed points redemption option that has been available to members for many years.

“These changes will establish the program as a world leader among loyalty programs in terms of the value it offers members and the breadth of product choices,” Chief Executive of Qantas Frequent Flyer, Mr Simon Hickey said.

Qantas Frequent Flyer members now have three different options for obtaining award seats:

- Qantas and Jetstar Any Seat Awards, which allows members to use points for any seat including taxes and charges on any flight with a QF or JQ number. Not all special promotional fares are available as Qantas and Jetstar Any Seat Awards and Award flights must be booked at least 24 hours before scheduled departure;

- Points Plus Pay, which allows members to use a combination of points and a credit/charge card payment, for Qantas and Jetstar Any Seat Awards and in the Qantas Frequent Flyer online store; and

- Qantas and Partner Classic Awards – the traditional option of using a set number of points for a limited number of seats on Qantas, Jetstar and partner airlines, with no change to the points required.

Under the new Any Seat Award option, members with sufficient points can access more than three million seats each month in all classes covering more than 140 destinations in 38 countries.

“The Qantas and Jetstar Any Seat Awards are an incredible offering to add to the popular current Classic Awards. Obviously, Any Seat Awards will generally cost more because they reflect the commercial fares available and include all taxes and charges” Mr Hickey said. 

“Our research strongly indicates that many of our members want a guaranteed seat on the day they want to travel, and are happy to pay more for this. For other members, who have more flexibility in their itineraries, we are not changing the Classic Awards option.”

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