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SAS,
a leader in business intelligence and analytics, has acquired IDeaS Revenue Optimization,
a provider of advanced revenue-management software for the hospitality industry.
With its existing broad portfolio of market-leading advanced analytics, business intelligence and industry-specific solutions, SAS
now also has a leading revenue-management offering designed specifically for the travel and hospitality industries. IDeaS customers will benefit
from the global resources of SAS, a $2 billion company.
The acquisition
complements SAS’ retail revenue optimization suite, which is currently
deployed by a number of global retailers such as Hudson’s Bay Company of Canada and Kohl’s Department Stores.
SAS gains a robust application portfolio and technology foundation for extending IDeaS price and revenue optimization to other industries.
SAS solutions will leverage these revenue and price-optimization capabilities to help organizations gain deeper insights into their customers
and operations to maximize profitability.
“Effective revenue management is an essential tool, process and discipline for nearly all asset managers who serve customer demand that
varies by market segment, season and economic cycle,” said Bill Carroll, Senior Lecturer at Cornell University School of Hotel Administration.
“Getting it right can make the difference between profitability and non-profitability. An RM system based on advanced analytics is critical to any
firm’s overall revenue-management strategy.”
Since deploying the IDeaS solution, the Wilshire Grand Los Angeles has enjoyed an approximately four percent revenue increase.
“We’re definitely ahead of the competition,” said Greg Moon, Area Director of Revenue Management at the Wilshire Grand. “Once we started
using IDeaS V5i, we realized we could achieve higher rates when we didn’t think we could before and soon started noticing a significant return.”
Moon said that the IDeaS solution also saves payroll costs because highly accurate forecasts allow The Wilshire Grand to anticipate number of
rooms to be sold and plan for the amount of staff needed in a given week.
“IDeaS is extremely successful in the hospitality industry, and its highly regarded application base is capable of much more,” said Jim
Goodnight, CEO of SAS. ”SAS will build on that for other industries while remaining attentive to the extremely loyal IDeaS customer base. SAS
has the will, the resources and the domain expertise to nurture the potential of
IDeaS.”
IDeaS, with 200 employees, is now a wholly owned subsidiary of SAS but will continue operating under its current management. Its global
customers include: Hilton, Hyatt International, Mandarin Oriental, Intercontinental Hotels Group, The Venetian Hotel and Casino, Stations
Casinos, Lindner Hotels, Fairmont Hotels, Manchester Airport Group and BAA.
Price- and revenue-optimization solutions such as IDeaS grew from airline industry deregulation, when carriers sought to maximize profitability
in a newly competitive industry. The revenue management discipline (sometimes called yield management) now permeates hospitality and travel
sectors, taking limited, perishable resources, predicting consumer behaviour and adjusting pricing to maximize profit. A prime example:
business hotels offering deep discounts for weekenders to encourage bookings for soft demand days.
IDeaS delivers solutions via “software as a
service”. Customers access applications over the Internet, eliminating costs for new hardware and
software installation. Software upgrades are painless, as IDeaS makes the changes on its Internet host.
“SAS is a perfect fit for IDeaS. Customers of neither company are locked into long-term licenses, so we both have to earn our customers’
business on a daily basis,” said Ed Booth, CEO and Chairman of IDeaS. “We have sought for some time to expand our scope beyond hospitality
applications and SAS, with a corporate culture remarkably similar to ours, will provide IDeaS with the resources to stretch its wings.”
Both SAS and IDeaS are privately held. Financial terms of the acquisition
have not been released.
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