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Qatar Airways and Qtel sign 15-Year IT Agreement

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Qatar Airways has entered into a long-term technology partnership with telecommunications provider Qtel to help drive the quality of the airline’s IT infrastructure to advanced new levels. The two companies signed an agreement which will see Qatar Airways’ data centre infrastructure migrate to Qtel’s new-look data operations facilities in Doha.

The systems that drive all of Qatar Airways’ businesses – including flight operations, finance, human resources and internet bookings – will be operated from the Qtel Data Centre and managed by Qatar Airways’ IT department ensuring comprehensive connectivity, security and protection for the award-winning Five Star airline.

Qatar Airways Chief Executive Officer Akbar Al Baker said, “Qatar Airways continues to strive forward with ambitious expansion plans for our operations around the world. We require the strongest possible technological backbone to enable us to realise these ambitions.

“Qtel is a leading provider of communication solutions. We are confident they will be able to provide Qatar Airways with the best levels of support we need today to maintain and grow our business and enable us to reach new heights over the lifespan of this long-term partnership.”

Under the terms of the 15-year partnership, the two companies will work together to implement pioneering Data Centre solutions for the aviation sector, building on Qtel’s track record as a specialist in research and managed services.

During the first phase of the strategic relationship, Qtel will support the migration of Qatar Airways’ IT systems from its data centre at the airline’s Doha headquarters over to Qtel’s dedicated facility in the Qatari capital.

Qtel will provide a controlled environment that optimises the deployment of key components such as power, cooling, and networking systems to ensure the systems fully meet Qatar Airways’ growing requirements.

For the next phase, Qtel may enable the establishment of a secondary site as a backup for the main centre, and the creation of a global data recovery site for Qatar Airways outside Qatar. With this extended facility, Qtel will be able to ensure that Qatar Airways’ operations can function at the highest levels without the threat of interruption or data loss.

Qatar Airways’ international operations will benefit from the support of the network connectivity provided by Qtel’s strategic partnership with AT&T, which positions Qtel’s Qatar Data Centre in Doha as the key Middle East node within AT&T’s global network.

Building from these firm foundations, Qtel and Qatar Airways will research the potential benefits of new technology solutions to reduce costs and drive efficiency. This relationship will provide Qatar Airways with a distinct strategic advantage to ensure its long-term competitiveness.

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