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Amadeus
is expanding its Business Solutions Group in the Asia Pacific region with the creation of two new senior management roles.
Lisa
Akeroyd, who formerly headed up the Travel Services business, has transitioned into the role of Regional Director for Corporate Solutions
in Asia Pacific. Shell
Lim, who previously managed the Amadeus Airline Direct Channel, is now Regional Director, IT Sales, Business Solutions
Group.
Peter Smith, Vice President for the Business Solutions Group in Asia Pacific said, “Both Lisa and Shell bring key strengths to our team. Their
in-depth understanding of the industry and ability to support clients through the technology improvement and business reengineering process
will be of great value to our clients. We have created these roles in response to growing demand from the market, and we hope to continue to
grow our BSG team in Asia Pacific in the coming years. Our team of 40 dedicated executives in Asia Pacific will provide business consulting
services and deliver cutting-edge technology that helps improve efficiency, increase productivity, and cut costs, using the most advanced
technology solutions available.”
Based in Amadeus’ Asia Pacific headquarters in Bangkok, Lisa will lead the team to deliver corporate travel solutions in Asia Pacific. Shell will
manage business consulting services and sales for the full suite of Amadeus Travel Office Products & Solutions (TOPS) in the Asia Pacific
region.
According to David Brett, President, Amadeus Asia Pacific, this expansion is evidence of a growing need to deliver technologies that cater
specifically to corporations, travel management companies, large and multinational travel agencies.
“Rising fuel prices and an uncertain economic climate are forcing corporations and individuals to look more closely at travel costs to ensure
value. Because travel is no longer a luxury, but an integral part of today's business environment, companies must manage their travel spend
very carefully. Employing technology solutions developed for the unique needs of corporate travel is one way companies can bring about very
significant savings,” Brett said.
One of Amadeus’ most recent technologies to come from BSG is the Amadeus Custom Desktop solution that enables travel agencies to
customise their own travel consultant desktop by integrating Global Distribution System (GDS) content with local travel content (e.g. low cost
carriers and local hotels) and external applications, all within the business process and workflow of the agencies. With all the information they
need at their fingertips in a customised display, travel consultants are able to propose a wider offering, reduce manual errors and increase speed
of booking process while delivering first-class customer service.
In addition, the Amadeus SMS Solution was also rolled out in May this year, to allow travel managers to send travel information to their
customers via SMS. This solution was developed in response to market feedback from corporate travel managers – a recent study conducted by
Amadeus and the Association of Corporate Travel Executives (ACTE) showed that the majority of respondents saw many significant benefits
that could be delivered via mobile technology.
In the past year, UMW Holding Bhd, one of the largest locally owned companies in Malaysia, as well as telecommunications giant, Huawei
Technologies, successfully implemented BSG’s award-winning e-Travel Management solution (AeTM). Other solutions that have also recently
been developed include self-booking tools that support security and travel policy compliance, as well as business consulting services for travel
agents and corporations.
See
other recent news regarding:
Airlines,
Aviation,
Flights,
Hotels, Promotions,
New
Hotels, Amadeus,
GDS
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