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Travelport GDS, one of the world’s largest global distribution system
providers, has signed a long-term agreement to provide Czech Airlines (CSA) with a wide-range of hosting services to support the airline with key activities such as bookings, ticketing and passenger check-in.
The new agreement, which was signed following a competitive tender process involving all major suppliers, represents Travelport GDS’s
largest European hosting agreement to date, adding to a global portfolio of airline IT partners which already includes Northwest Airlines and
Delta Air Lines.
The Travelport solution for CSA will be designed to increase the efficiency of current booking, ticketing and check-in processes, as well as
to reduce ongoing costs and increase revenue integrity. The new systems will further endorse CSA’s seamless integration into the
SkyTeam alliance which includes other Travelport GDS airline customers amongst its members.
The core solution will be based on Travelport GDS’s proven Meridian technology and includes leading-edge solutions for global fares and
pricing as well as the GDS provider’s interline e-ticketing technology. Integrated e-commerce tools, which have proven successful for other
airlines, such as Travelport GDS’s Rapid Reprice tool for automatically re-pricing tickets as well as its
e-Pricing tool for low-fare shopping
will also be adopted by CSA. Once implemented, the Travelport GDS hosting system will replace the 12 different sub-systems that are
currently being used by the airline.
Mrs. Daniela Hupáková, communications director for CSA
said, “The new system from Travelport GDS will speed up all of our
processes from booking through to passenger check-in and the results will be felt not just by our employees but will also very much
enhance the overall CSA customer experience. We were very impressed by what the Travelport GDS team offered and we are very
confident this new system will help us to grow our business over the coming years.”
Implementation of CSA’s Travelport GDS hosting services for reservations, ticketing and inventory services is already underway and will
continue until the end of 2008 when the cutover is planned. The departure control system for check-in will be implemented in 2009 with a
planned completion date of May.
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