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Delta Air Lines
is to offer a rebate of the new US$25 fee for checking a second bag to customers who purchased tickets from Delta prior to
April 9, 2008 and traveled on or after May 5. Rebates are limited to US$25 per passenger, per flight.
Under Delta’s contract of carriage, the baggage rules in effect on the date a passenger’s travel begins are the rules that apply to that
passenger’s transportation on Delta. In response to customer feedback and as a matter of goodwill, Delta has decided to make a one-time
exception to the rules established in its contract of carriage by offering rebates of the second checked bag fee to those passengers who
purchased tickets before this new fee was implemented.
Like many airlines, Delta has responded to skyrocketing fuel prices in recent months with a number of initiatives, including increased fees
for certain optional services provided in connection with air transportation.
On April 9, 2008, Delta announced it would begin charging US$25 for checking a second bag
from May 5, 2008.
The $25 fee for a second checked bag continues to apply for all tickets purchased on or after April 9.
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