Delta Air Lines launches Paperless Mobile Check-in at New York-LaGuardia

Delta Air Lines has partnered with the Transportation Security Administration (TSA) to launch paperless mobile check-in for domestic travel on Delta and Delta Connection flights departing from Delta’s main terminal at New York-LaGuardia Airport.

Customers now have the option of using their mobile device to check-in and receive an electronic boarding pass via their web-enabled devices.

“Delta’s time-saving technology puts customers in control of their experience and provides them with valuable convenience,” said Steve Gorman, Delta’s executive vice president - Operations. “Passengers can now quickly check in for their flight while en route to the airport in a taxi or walking from the parking lot to the terminal. The check-in process now can take place from anywhere, any time within 24 hours of flight departure.”

How it works:

Customers traveling in the U.S., checking in at LaGuardia may simply download their boarding pass to their mobile devices via delta.com and proceed directly to the airport security screening area. Customers checking bags should drop their bags at the baggage drop counter location prior to proceeding to the security checkpoint.

At the security checkpoint, TSA will scan the electronic boarding pass, check the customer’s ID and process the customer through security. Customers can then proceed to their departure gate, present their electronic boarding pass to the gate agent at boarding time and board with their designated zone.

Future enhancements include standby upgrades and same day, round trip check-in on delta.com, mobile and SMS check-in.

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