Chinese Passenger Assistants on SriLankan Airlines Fights to Beijing

SriLankan Airlines has made its Beijing service more convenient for Chinese passengers with a Chinese Language Assistant on board each flight.

The airline has recruited several Chinese Passenger Assistants, all of whom have prior experience in the travel industry. In addition to flying from Beijing to Bangkok and Colombo, they will be on hand to help out passengers at Colombo’s Bandaranaike International Airport, including passengers in transit.

Captain Milinda Ratnayake, Head of Service Delivery, said, “At SriLankan, we are constantly looking for ways and means to further enhance the level of convenience and comfort of our passengers. The introduction of Chinese Passenger Assistants will greatly assist our Chinese passengers, many of whom are not fluent in English.”

SriLankan Airlines is strongly supporting the efforts of the Government of Sri Lanka to promote ties between China and Sri Lanka, and has actively participated in several travel fairs in various parts of China, in partnership with Sri Lanka’s Ministry of Foreign Affairs, and the Sri Lanka Tourism Promotions Bureau. SriLankan flies thrice weekly to Beijing from Colombo, via Bangkok, on Sunday, Wednesday and Friday.

The airline is expecting strong growth in the China market, with that country’s sustained economic growth providing more and more of its people with the ability to travel overseas for leisure. In addition, a large number of Chinese visit Sri Lanka on official or business travel.

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