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Senior representatives of Thai tourism have been told that the industry needs to upgrade its security standards.
Security consultant Mr Vic Plessner of the Bangkok-based VHP Group told the Pacific Asia Travel Association (PATA) Thailand Chapter
AGM, earlier this month, that hotel security staff should hold monthly breakfast meetings to network and exchange insights in a structured
manner.
“In Thailand, hotel guards are often treated like janitors and not given the training and authority to do their job properly,” he said.
Mr Plessner said that hotels should rigorously pursue “what if”
scenarios and implement “aggressive security comfort” measures such as sending a hotel representative to meet passengers at the airport. In the airport arrivals hall, hotel guests could be given a
pre-programmed mobile phone with important phone numbers in it.
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