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On
Wednesday, Viva Macau launched flights to Sydney following receipt of approval from
the Civil Aviation Safety Authority (CASA) in Australia. The airline will
now fly directly between Macau and Sydney three times a week.
Viva Macau
has been scheduled to fly between the two cities on August 15-16, August 18-19, and August
20-21, 2007, but were unable to do so as approval had not been received.
All affected passengers were re-accommodated with either alternative flight arrangements on a
similar schedule provided, a full refund or re-booked on a future Viva Macau flight. A free return ticket
to any of Viva Macau’s scheduled destinations was also offered to each passenger, redeemable
within twelve months.
“Last week’s postponement was unexpected and outside Viva Macau’s control, but with our reacting immediately and offering of all possible
travel alternatives to our customers, the customer’s feedback and understanding
has been very positive and encouraging,” said Viva Macau’s Chief Executive,
Con Korfiatis.
The service
between Macau and Sydney is operated by Boeing 767 wide-body aircraft, offering two-class seating: Premium Class and Economy Class.
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Viva
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