Relais & Châteaux renews agreement with Pegasus Solutions

The highly respected Relais & Châteaux hotel association has renewed its agreement to use Pegasus’ RezView central reservation system (CRS) and the NetBooker Internet booking engine. Relais & Châteaux is an association of more than 450 privately-owned boutique hotels and restaurants in 50 countries worldwide.

Pegasus’ RezView CRS is a fully-hosted reservation system that is easy to use, highly customizable and is able to support diverse distribution strategies. By connecting Relais & Châteaux to the major global distribution systems and to more than 1,000 online distributors, both travel agents and consumers have access to real-time availability and pricing for all of Relais & Châteaux’ member hotels. Relais & Châteaux also benefits from complementary reservations services that integrate with RezView, including voice reservations through Pegasus’ call centers, and extensive data management services, helping Relais & Châteaux to load and maintain hotel descriptions, images, rates and inventory information. Relais & Châteaux has been a Pegasus RezView customer since 1998.

The NetBooker Internet booking engine helps hoteliers to grow their online business through their own Web site, increasingly important in today’s industry. NetBooker powers Relais & Châteaux’ web site, providing the association with a multilingual real-time booking engine that integrates directly with the RezView CRS and provides valuable customer recognition and reporting functionality. “The NetBooker engine plays a strategic role in our web site,” said Denis Block, international sales director from Relais & Châteaux. “We have been particularly impressed with the booking engine’s functionality which enables consumers to search a range of dates for availability.”

Peter Fitzgerald, vice president of international sales for Pegasus, said, “We are pleased Pegasus’ reservations and distribution technology continue to play such a strategic role for Relais & Châteaux’s business. The combination of Pegasus’ portfolio of technology services, market intelligence, and strategic account management resources are paying dividends for both Relais & Châteaux and Pegasus.”

See other recent news regarding: Relais & Chateaux, Pegasus