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The Sun n Sand Group of Hotels
is enhancing its online reservations, especially targeting an international market of travel agents and corporate
clients through an agreement with Pelican Reservation Management System.
According to Mr Wilfred Mascarenhas, the Corporate Sales and Marketing Manager of Sun n Sand
Hotel, Online contracting, introduced by Pelican, indeed helps us in
capturing the incremental number of online reservations. Room rates and allotment can be adjusted any time, as we apply revenue management. Now, all our travel
agents and corporate clients can check rates and availability whenever they wish, as we will issue a login and password for each of them.
Facilities offered by Pelican provide options to handle most types of advance payments, including credit-card online payment, advance deposits, prepayments, and
client credit. Beside setting credit limits and pay-by dates, the facility can also be configured to suggest alternate payment options. For example, an agent who has used
up his advance deposit might be offered the opportunity to pay by credit card for an additional, last-minute booking
The payment facility pioneered by Pelican system indeed helps us, as many bookers were reluctant to give credit card details by phone or via email. This will lead to
tremendous benefits as reservations are guaranteed, while no-shows and last minute cancellations are considerably reduced.
added Mascarenhas.
Sun n Sand Group of Hotels
has three prime properties in its portfolio, in Mumbai, Pune and Shirdi
in India.
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