Thai Airways International
was recently awarded a plaque from the World Health Organization (WHO) for excellent in-cabin management of hygienic
the award due to the introduction of preventive SARS measures that the airline has continually implemented following the
Severe Acute Respiratory Syndrome (SARS) outbreak. In addition, the airline was commended for the creation of its Biological Outbreak Operation Manual, being the first
airline in the world to introduce such a manual.
THAI introduced various preventive measures to guard against the spread of SARS that includes aviation measures such as spraying Ecotru 1453, thoroughly cleaning
all in-cabin aircraft equipment or facilities at 36 touch points, inspection of
the aircraft air circulation systems, changing air filters prior, and more.
Currently, THAI has implemented “The Most Hygienic In-Cabin Environment” program stressing the importance of hygiene in the passenger cabin, which includes food
safety, importance of cleanliness, with all THAI employees continuously implementing these procedures.
December 2004, Dr. Anarfi Asamoa-Baah, Assistant Director-General, Communicable Diseases, World Health Organization, traveled to Thailand to
attend a briefing on the various measures THAI implemented and observed activities at THAI’s Crisis Management Operations Center that coordinates crises with
various functions both inside and outside of the company whenever incidents occur that effect the company.
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