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Abacus International
has launched an electronic ticketing (e-ticketing) service for Royal Brunei Airlines for travel agents in
Asia Pacific markets.
Abacus-connected travel agents in Malaysia, Hong Kong and the Philippines are now able to issue e-tickets for travel on Brunei’s national carrier, Royal Brunei Airlines.
“The recent enabling of e-ticketing for Royal Brunei Airlines is a boon especially with the current year-end peak holiday travel season. This partnership with Abacus will
enable our customers to enjoy a fast, flexible and convenient option to the regular paper tickets. With e-tickets, our customers also feel safer as they need not worry
about losing their tickets during this holiday rush,” said Hjh Sukinah bte Hj Gani, e-Commerce Manager from Royal Brunei Airlines.
E-ticketing continues to gain in popularity throughout
Asia Pacific, particularly in the Philippines, Hong Kong and Malaysia markets. Some 4.32 million e-tickets have
been issued to date this year on the Abacus system, which is an increase of 73% over the same period last year.
“Abacus is seeing a trend towards paper-free travel in Asia with more technology-savvy travellers opting for e-tickets. Paper tickets really are becoming a thing of the
past, with travellers opting for the hassle-free ease and security of electronic tickets. Abacus has seen a 35%
increase in the number of e-tickets issued in our e-ticket enabled markets in November over the same period last year,” said Mr See-Toh Hon Chew, Vice-President, Air Content Associates at Abacus International.
“E-ticketing continues to be a very efficient and cost-effective travel option for not only the travellers, but also the travel agents and the airlines due to their booking
flexibility and increased security,” added Mr See-Toh.
In the upcoming months, e-ticketing for Royal Brunei Airlines will also be rolled out in the Singapore, South Korea, Taiwan, Thailand and Indonesian markets.
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