Abacus enables e-ticketing for Jet Airways through Hong Kong agents

Abacus today enabled electronic ticketing (e-ticketing) for Abacus-connected travel agents in Hong Kong booking Jet Airways tickets.

Jet Airways is the first Indian-based airline to join the Abacus e-ticketing network and the 23rd airline to be e-ticket enabled by Abacus.

E-tickets on Jet Airways will be able to be issued by Abacus-connected travel agents in Hong Kong, with the Singapore, Malaysia and Thailand markets to shortly follow.

“Abacus is about providing the solutions to not only our airlines, but to the entire travel industry, to assist them to adapt to the changing environment,” said See-Toh Hon Chew, Vice-President, Air Content Associates, Abacus International. “We welcome Jet Airways and see this as an exciting opportunity for our Abacus-connected travel agents as well as for passengers who want to book Jet Airways tickets”. 

Agents and travellers across the region are demonstrating a preference for e-tickets in increasing numbers, mainly due to their simplicity and ease of use.

“E-ticketing is another way Abacus is helping the Asia-Pacific travel industry make the most of the region’s travel growth and we are increasingly see e-tickets becoming popular with our customers because of their security and convenience,” said Mr See-Toh. 

Mr Gaurang Shetty, Vice President Marketing, Jet Airways, agrees that becoming e-ticketing enabled will simplify bookings for both the airline and their passengers. “Abacus have assisted Jet Airways to open the doors for more passengers to be paper-free in their travels and allows our customers more flexibility when booking their tickets with Jet Airways,” he said. “Apart from being a convenient, fast and safer option to the regular physical paper, with e-tickets customers now need not worry about losing or having the ticket stolen.”

Abacus has played a key role in enabling e-ticketing in 10 regional markets including, Hong Kong, Indonesia, Malaysia, Singapore, Taiwan, Thailand, New Zealand, Australia, the Philippines and South Korea. Its goal is to enable 60 per cent of Abacus tickets to be e-ticketable before the end of 2005.

In 2004, the total number of e-tickets issued through the Abacus system increased more than 290 per cent over 2003. As a proportion of the total number of tickets issued through the Abacus system, e-tickets have more than doubled from around 7 per cent in 2003, to over 15.5 per cent of total tickets issued in 2004.

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