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SkyTeam customers traveling via Mexico City International Airport
(MEX) can now make use of a brand new alliance facility, which includes more room, an enhanced
flight information display system, and an expanded passenger drop-off area. The space will be shared by the six SkyTeam members that currently serve Mexico City's
international airport. Currently, Air France, Aeroméxico and Delta Air Lines are operating out of the new facility, with Continental Airlines, KLM Royal Dutch Airlines and
Northwest Airlines scheduled to move to the location shortly.
The new facility further illustrates SkyTeam's customer benefit focus. The co-located area at the new Bay F1 is within a section of the international airport that was
recently renovated with passenger convenience in mind. Eligible SkyTeam passengers traveling to and from Mexico City
can enjoy:
- More accessible passenger-drop off: Located on the first floor of the international terminal building, the facility is now easily reached from both the curbside as well as
the parking garage exit.
- Separate arrival and departure areas: In the new area, arrival and baggage claims are located on the lower level, with departures located one level above, helping
streamline passenger flow.
- More space: The new roomy locale provides SkyTeam passengers with additional areas to sit, more room to move about and will easily accommodate the 6,000
passengers who visit the airport each day throughout the peak season.
- Electronic signage: Ticket desks are equipped with new Flight Information Display Systems (FIDS) which allow staff to provide travelers with the most up-to-date flight
status and boarding times available.
In addition to the central ticketing area, SkyTeam passengers flying international first and business class will also enjoy lounge access at one of the two Aeroméxico
Premier lounges or the Continental Presidents Club located in the airport.
More than 20 million passengers pass through Mexico City's international airport annually, one of the busiest in Latin America. Mexico City is also one of SkyTeam's 29
hubs around the world. In addition to Mexico City, SkyTeam has co-locations in 20 other cities around the world, including: Athens, Barcelona, Beijing, Brussels, Buenos Aires, Caracas,
Geneva, Istanbul, Lagos, Manchester, Munich, Milan-Malpensa, Moscow-Sheremetyevo, Paris-CDG2, Rome, Stuttgart, Tunis, Venice and Vienna.
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