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If
you are travelling for business or pleasure then you want to be as
comfortable and hassle free as possible. If you are travelling
frequently then you are probably a member of one, if not more than one
airlines frequent flyer club. You may not know what to do with all the
points you are earning, or even how they work, however there are many
other simpler ways to benefit.
Trying
to stay with one airline club does have enormous benefits, especially if
it falls into one of the two biggest airline alliances, namely, Star
Alliance or One World. As your miles increase and as you travel more the
more you will eventually become one of their 'elite' members, with a
superior status to the standard membership level. Some airlines will
recognise their most frequent flyers by giving them the Gold Card or the
next tier of membership. This alone is worth it especially if you
have earned it the hard way - through economy class travel.
Your
superior status will generally give you additional kilogram's, priority
check in, priority upgrades, priority boarding, priority on waitlists
(some airlines are even beginning to offer immediate confirmation), and
very importantly the use of the airport lounges.
Airport
lounges vary enormously, some offer great food and drinks, with shower
facilities, work stations, perhaps even a massage service, or computer
games to help you pass the time. Some though are cramped and their
'extra' services really are only a comfortable chair, and complimentary
drinks. Choosing which lounge to use can be a complicated yet very
important part of your comfortable travel experience.
There
is both outside and in the travel industry, an enormous misunderstanding
that you can only use the lounge of the airline that you are travelling
on. NOT SO. This means that you have a lot more choice than you
previously thought, if you are travelling as a Gold Card Member of one
of the two alliances mentioned previously. Let's say for example that
you are travelling as a gold card member of Royal Orchid Plus (Thai
Airlines) which is a member of the Star Alliance. As long as you are
flying on any of the Star Alliance airlines then you can use ANY of the
lounges that falls under Star Alliance, you are not restricted to using
Thai's lounge if you are flying Thai. You could use any of the lounges
such as United, SAS, Air Canada, Lufthansa, Varig, Ansett Australian,
Air New Zealand, All Nippon Airways, and of course Thai. Star Alliance
is constantly growing and in the near future you will have even more
lounges at your disposal with the addition of Singapore Airlines,
Austrian Airlines, Lauda Air, and Tyrolean to Star Alliance.
All
you have to do is present a same day boarding pass on a Star Alliance
airline, and your gold card, and you will be let in !
This
gives you enormous choice. For example the Thai lounge at Hong Kong's
International Airport is great and they serve wonderful Dim Sum in the
mornings, the food however in the afternoon however is not that great,
so you may be better using United's, which has excellent fruit and some
cheese selections. Uniteds' lounge also has much better computer
facilities and is larger thus less cramped.
In
London, if you smoke you will not be able to do so at Thai's lounge but
you can at United and SAS's lounges . Again Uniteds' lounge at Heathrow
Terminal 3 is enormous, with excellent computer facilities, a very large
smoking section and very highly trained professional staff.
This
gives you the ability to choose, if for example you need to connect to
the Internet with your computer, and all the four terminals at Thais
lounge in Singapore are taken, you could always go and see if the
stations at United's lounge are free.
Generally
the airlines aren't too happy with this as more often than not the other
airline lounge charges the one you are flying with, but at present there
is nothing that they can do.
Feel
you won't be able to make it to gold status or above or just want to
make sure you can make use of a lounge when flying? Find out how you can
buy your way into lounges with Priority
Pass. May we wish you a comfortable journey.
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There
are many other country specific tips in the column to the left and other
general tips below:
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