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1. HK’s PolyU Reveals Results of Tourist Satisfaction and Tourism Service Quality Indices
The Hong Kong Polytechnic University (PolyU) has released the results of the PolyU Tourist Satisfaction Index (PolyU TSI) and the first Tourism Service Quality Index (PolyU TSQI). The 2012 PolyU TSI hit a record high of 75.07, an increase of 2.46 points from 72.61 over the year. As another innovative gauge for service performance, the debut PolyU TSQI stood at 75.37 for 2012.
2. Hong Kong’s 2013 Tourist Satisfaction and Tourism Service Quality Indices
The School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University (PolyU) released a report this week on the PolyU Tourist Satisfaction Index (PolyU TSI) and the Tourism Service Quality Index (PolyU TSQI), presenting the PolyU TSI for Hong Kong from 2009 to 2013 and the PolyU TSQI from 2012 to 2013
3. PolyU Releases Report on 2010 Tourist Satisfaction Index
PolyU Releases Report on 2010 Tourist Satisfaction Index. The Hong Kong Polytechnic University (PolyU) recently released new findings from the PolyU Tourist Satisfaction Index (PolyU TSI), a year after its launch. Spearheaded by Professor Haiyan Song, Chair Professor of Tourism at the School of Hotel and Tourism Management (SHTM), this pioneering project has created a comprehensive
4. Hong Kong PolyU Winter School to be Held 17-29 January 2011
Hong Kong PolyU Winter School to be Held 17-29 January 2011. The Hong Kong PolyU Winter School 2011 programme, an annual programme developed by The Hong Kong Polytechnic University’s (PolyU) School of Hotel and Tourism Management (SHTM) to cater to the needs of senior managers in the hospitality industry, will be held from 17 - 29 January 2011 on the PolyU campus in Hong Kong.
5. PolyU to Host International Forum on China Hotel Brand Development
PolyU to Host International Forum on China Hotel Brand Development. Co-organised by The Hong Kong Polytechnic University (PolyU) and the Jiangsu Provincial Tourism Bureau, and co-hosted by PolyU’s School of Hotel and Tourism Management (SHTM) and Jinling Hotels and Resorts Corporation, the 3rd International Forum on China Hotel Brand Development will take place in Nanjing, Jiangsu
6. PolyU to Launch Global Certificate Programme in Meetings and Business Events
PolyU to Launch Global Certificate Programme in Meetings and Business Events. The School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University (PolyU) and the Meeting Professionals International (MPI) are hosting the forthcoming Global Certificate in Meetings and Business Events II (GCMBE II) Programme which will take place on the PolyU campus from 9 to 13
7. PolyU Celebrates Topping-Out of Redevelopment of Pak Sui Yuen
PolyU Celebrates Topping-Out of Redevelopment of Pak Sui Yuen. The Hong Kong Polytechnic University (PolyU)last week hailed the topping-out for the redevelopment of its former staff quarters Pak Sui Yuen in Tsim Sha Tsui East. The new premises, which is scheduled for completion in late 2010, will be home to its world-renowned School of Hotel and Tourism Management (SHTM) and a uniq
8. PolyU invites Industry Participation in Shaping Future Hotel Rooms
PolyU invites Industry Participation in Shaping Future Hotel Rooms. With a view to setting new standards for hotel rooms of the future, the School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) is inviting industry participation in developing prototype guest rooms for its new teaching and research hotel. Scheduled for completion in 2010, the

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