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97. SQ Becomes Launch Airline of Star Alliance's Digital Connection Service
Singapore Airlines (SIA) has become the launch airline for the digital version of the Star Alliance Connection Service. The digital version of the Star Alliance Connection Service embeds in the participating member airline’s mobile app, providing updated transfer information and intuitive navigational services through the customer’s smartphone at major hub airports, without further
98. Mumbai’s CSIA to Implement Self-Service Kiosk Technology
Mumbai’s CSIA to Implement Self-Service Kiosk Technology. Mumbai International Airport (MIAL) and SITA have signed an agreement which will aid in the on-going transformation of Chhatrapati Shivaji International Airport (CSIA), Mumbai, into one of the world’s most modern airports capable of operating both CUSS (Common Use Self Service) kiosks and CUTE (Common Use Terminal Equipment)
99. Bombardier Inaugurates First Wholly Owned Service Centre in Asia Pacific
Bombardier has officially opened its new full-scale, company-owned service centre located at Seletar Airport in Singapore. The facility features 3,000 sq. meters (32,000 sq. feet) of hangar space, 3,500 sq. meters (38,000 sq. feet) of dedicated ramp, 3,500 sq. meters (38,000 sq. feet) of workshop, warehouse and office space. The service centre includes a staff of over 40 employees
100. ACI Airport Service Quality Awards 2010
ACI Airport Service Quality Awards 2010. Incheon International Airport, South Korea, which has once again been bestowed the top customer service award, Best Airport Worldwide. The second to the fifth places of this world category, same as last year, all go to Asia Pacific gateways i.e. Singapore Changi Airport (2nd), Hong Kong International Airport (3rd), Beijing Capital Internatio
101. Rolls-Royce Signs New Engine Service Agreement with Bombardier
Rolls-Royce has signed a new engine service agreement authorizing Bombardier Aircraft Service Centres in Amsterdam and Singapore to perform maintenance on BR710 engines installed on the Bombardier Global Express, Global Express XRS, Global 5000 and Global 6000 aircraft.
102. HK’s PolyU Reveals Results of Tourist Satisfaction and Tourism Service Quality Indices
The Hong Kong Polytechnic University (PolyU) has released the results of the PolyU Tourist Satisfaction Index (PolyU TSI) and the first Tourism Service Quality Index (PolyU TSQI). The 2012 PolyU TSI hit a record high of 75.07, an increase of 2.46 points from 72.61 over the year. As another innovative gauge for service performance, the debut PolyU TSQI stood at 75.37 for 2012.
103. Singapore gears up for Formula One Race Period
Singapore gears up for Formula One Race Period. Service personnel from the retail, nightspot and F&B industries as well as the sightseeing attractions around Singapore are expected to receive a boost when the Singapore Tourism Board (STB) launches its plans to prepare them to welcome visitors during the Formula One race period. Up to 2000 service personnel from key service industri
104. United Partners Landline for Denver to Breckenridge and Fort Collins Service
United Airlines is making it easier for customers to travel to Breckenridge and Fort Collins, Colorado with year-round ground transportation service connecting through its Denver hub. This is the first time Breckenridge has ever been served by an airline and will be Fort Collins' first global network carrier service in 25 years. Published by TravelNewsAsia.com on 1 March 2021.

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