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65. SITA to Upgrade Operations at Adelaide Airport in Australia
Adelaide Airport in Australia has signed a new five-year contract with SITA that includes a move to common-use self-service (CUSS) which allows passengers to use self-service for any airline, at any check-in kiosk or bag drop point. In total SITA will provide 32 check-in kiosks and 14 bag drop units.
66. Kiosk Check-In Gets Thumbs Up from Frankfurt Passengers
Kiosk Check-In Gets Thumbs Up from Frankfurt Passengers. International travellers using Frankfurt Airport have a significant preference for kiosk-check-in; and checking-in a bag is not seen as a major obstacle in the self-service check-in process. A new global passenger survey, which includes Frankfurt for the first time, has found that 85% of respondents at the European hub servin
67. Melbourne Airport Partners SITA to Improve Overall Passenger Experience
Melbourne Airport is introducing the latest in passenger self-service technology from global IT provider SITA to reduce queuing time, maximize the use of its terminal facilities and enhance the overall passenger experience. The investment with SITA is part of a billion-dollar expansion at the airport and consists of AirportConnect Open , SITA’s common-use platform, supporting commo
68. Huge Growth in Online Airline Bookings in Brazil
Huge Growth in Online Airline Bookings in Brazil. Compared to last year’s SITA Passenger Self Service Survey when 42.3% of passengers surveyed used online booking, this year 61.5% of survey respondents declared they had booked their flight online which means the Brazilian airport is fast catching up on the global average of 63.7% across the six airports surveyed.
69. High Passenger Demand for Mobile Apps @ Brazil’s Largest Airport
There is significant demand among smartphone-carrying passengers at Brazil’s largest airport, São Paulo Guarulhos International Airport (GRU), for mobile access to trip-related information while moving through the airport. This year’s SITA/Air Transport World Passenger Self-Service Survey found that 90% of GRU survey respondents carrying a smartphone would welcome free Wi-Fi access
70. YYC Calgary Airport Enhances Travel Experience with ARINC
YYC Calgary International Airport recently opened the doors of its new $1.6 billion international terminal. The new facility doubles the size of the existing airport terminal and features Rockwell Collins’ common use self-service technology which is designed to streamline passenger check-in for international travelers.
71. Rio de Janeiro - Galeão International Airport Enhances Check-in Process
Rio de Janeiro - Galeão International Airport Enhances Check-in Process. The installation of these 12 new common use self-service (CUSS) kiosks, provided by aviation IT specialist SITA, is part of the preparation for the 75% surge in passenger traffic anticipated during the FIFA World Cup 2014 and complements the Rio de Janeiro - Galeão International Airport operator’s separate US$
72. SITA to Improve Airport Bag Drop Solutions with Type22 Acquisition
SITA has acquired Type22, a market innovator that is driving the development of self-service bag drop solutions. The company, founded in 2006, is based in Delft, The Netherlands. The Type22 self bag drop portfolio, including Scan&Fly and Drop&Fly, will complement SITA’s suite of intelligent airport IT solutions designed to improve the entire passenger process from curb to arrival h

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