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33. Melbourne Airport Evaluating Self-Boarding Gates
Melbourne Airport is looking for new ways to improve passenger services, and recently conducted a trial that included self-service boarding. Melbourne Airport’s passenger improvements are underpinned by SITA’s common-use platform, which has successfully delivered self-service check-in kiosks and automated bag drop throughout the airport.
34. Qatar Airways Launches My Q-Tag
Qatar Airways has developed a new online system for passengers who wish to print their own baggage tags before arrival at the airport. Designed to take advantage of a seamless experience from the moment of checking in online, My Q-Tag enables customers to arrive at the airport and proceed directly to the web check-in bag drop counter, where a Customer Service representative will pr
35. Qantas Launches Retail Sale of Q Bag Tags
The Q Bag Tag has been designed to streamline the bag drop functionality of Qantas’ new faster, smarter check-in system. It replaces the need for paper tags and improves the speed and ease by which a customer moves through the airport. The tag contains RFID technology, allowing the tag to be electronically imprinted with the information of the passenger and their flight details.
36. Near 100% Rise in Passenger Self-Service Check-In at Johannesburg
Near 100% Rise in Passenger Self-Service Check-In at Johannesburg. The SITA/Air Transport World Passenger Self- Service survey of the world’s leading airports reveals an almost 100% rise in self-service check-in among travellers passing through OR Tambo Airport, Johannesburg. A 75% growth in demand for off-airport bag drop-off was also recorded.
37. Changi Airport Unveils More Details of its New T4
Besides delivering the premium airport experience that Changi Airport is renowned for, T4 will also see, for the first time at Changi, the extensive roll-out of a suite of fast and seamless travel (FAST) initiatives. These self-service and automated options will be offered at check-in, bag drop, immigration clearance and departure-gate boarding. As self-service kiosks will be avail
38. SAS Moves to London Heathrow’s Terminal 2 - The Queen’s Terminal
SAS today moves to Terminal 2, The Queen's Terminal and the new home of all Star Alliance airlines at London Heathrow. The move means that when arriving and leaving London Heathrow, customers will have a choice of check-in methods such as self-service kiosks, fast bag-drop desks and full-service check-in desks.
39. Melbourne Airport Partners SITA to Upgrade Facilities
Melbourne Airport is switching all of its passenger services to SITA’s common-use platform. The airport’s switch follows the recent successful implementation of SITA’s common-use passenger self-service kiosks and automated bag drop. SITA’s AirportConnect Open common-use platform will now power all 275 workstations, including check-in counters and boarding gates, throughout the airp
40. British Airways Partners Dettol
British Airways has partnered with Dettol, as part of its ongoing commitment to help keep customers and colleagues safe. At London Heathrow Terminal 5, Dettol hand sanitiser stations will be positioned at all check-in desks, self-service bag drop, lounges and at departure gates, replacing the current sanitisation stations with Dettol products. Published by TravelNewsAsia.com on 22

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