Shangri-La Hotels and Resorts has announced that ten of its properties have
been awarded the prestigious 2002 Five Star Diamond Award from The American
Academy of Hospitality Sciences. The Five Star Diamond Award is in
recognition of a hotel's overall excellence in service and outstanding
commitment to hospitality.
2002 Five Star Diamond Award winners include:
- China World Hotel, Beijing
- Pudong Shangri-La, Shanghai
- Shangri-La Hotel, Dalian, China
- Island Shangri-La, Hong Kong
- Shangri-La Hotel, Jakarta
- Shangri-La Hotel, Kuala Lumpur
- Makati Shangri-La, Manila
- Shangri-La's Mactan Island Resort, Cebu, Philippines
- Shangri-La Hotel, Singapore
- Far Eastern Plaza Hotel, Taipei
The Academy also honoured Alex Ye, Chairman of Shangri-La Asia Ltd., with
the "Corporate Hotelier Award" for his contribution to developing the
highest standard in the hospitality industry. Additionally, Philippe
Caretti, Area General Manager based at the Pudong Shangri-La, Shanghai, was
named "One of the Finest Hoteliers" for his personal contribution to the
hospitality industry.
The American Academy of Hospitality Sciences was formed in 1989 as an
offspring of a restaurant-rating bureau, originally founded in 1949. The
Academy is governed by a board of internationally renowned trustees that
oversees the decision to recognise establishments worldwide for their
outstanding commitment to hospitality within their category and
classification. Members of international financial institutions, industry
professionals and world travellers recommend hotels, restaurants, airlines,
cruise ships and exceptional chefs. Establishments are anonymously visited
and evaluated based on their ambience, gastronomy, cleanliness and
hospitality to ensure that they continuously maintain the high standards
set by the Academy. After a final selection is made, the board votes upon
nominations.
Commenting on the awards, Shangri-La's Chief Executive Officer and Managing
Director, Giovanni Angelini said: "We are honoured to have received so many
Five Star Diamond Awards this year. I am proud of our properties and the
commitment shown by our employees, who truly embody our guiding philosophy
of 'Shangri-La hospitality from caring people'". |
