DNATA, the major ground and airport handling agency at Dubai International
Airport, has successfully migrated to NOMAD, a revolutionary new cargo
container management system from Mercator, the Dubai-based Emirates Group’s
IT division.
NOMAD is a state-of-the-art web-based solution to give Ground Handling
Agents and airports the tools to manage stocks of containers, or “Unit Load
Devices” more effectively.
It ensures that the right type, quantity, and quality of ULDs are in the
right place, at the right time and at the right cost.
DNATA manages thousands of ULDs on behalf of more than 100 airlines, and
NOMAD will radically improve the management of ULDs by offering advanced
inventory, stock control and messaging functionality, damage and repair
tracking modules, interline loaning modules and Management Information
System tools.
Deepak Bhatia, DNATA Ground Operations Manager, says: “ULD management
used to be a painstaking manual process at the airport, draining valuable
resources. With NOMAD, this has changed overnight. Now we have complete
control of stocks, and can deliver a highly efficient service to customers.”
The system cures the headaches of ULD management at a stroke, Mr Bhatia
said. It streamlines operations, improves efficiency, cuts costs and
increases control.
DNATA was set up by the Dubai Government in 1959 with a staff of five to
provide ground handling at Dubai International Airport, then newly-opened.
Today, as part of the Emirates Group of companies, it is one of the largest
travel organisations in the Middle East with more than 5,500 staff.
Hugh Pride, Director IT of Mercator, said: “DNATA will offer customer
airlines radically enhanced service. With Dubai Airport’s dramatic growth
plans, and cargo volumes increasing year on year, NOMAD will be crucial to
helping it maintain its reputation as a world class cargo hub.”
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