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The Renaissance Riverside Hotel Saigon in Vietnam’s commercial hub of Ho Chi Minh City
has won “Hotel of the Year 2001” Award from Marriott International Inc. for the Renaissance Brand, Worldwide.
With 123 Renaissance Hotels in 29 countries, and with 2,600 Hotels and Operating units under the Marriott International Inc. umbrella, the Renaissance Riverside Hotel Saigon has achieved this Award in only its second full year of operation. The Award criteria recognizes excellence in all categories of Hotel operations, from guest satisfaction and service delivery, to staff satisfaction and teamwork, and from financial performance (sales and profits) to market share positioning. Renaissance Riverside Hotel Saigon has achieved outstanding results in all these categories during the year 2001.
“I am so pleased for the Team here at Renaissance in Ho Chi Minh City, this is their Award and in fact their “reward” for such dedication and “spirit to serve” our clients. I am proud to be in the leadership role of such a committed and professional group of people at all levels” said John Webb, the Hotels’ General
Manager.
“We opened the Hotel with just a few weeks left of 1999, and it was a very difficult market that unfolded throughout the year 2000. In a very short period of time the Renaissance has taken a commanding market position within the lead group of International Hotels in the City. This is due to many aspects, including the strength of the Marriott branding and therefore global connectivity, as well as the local knowledge and talent here at the Hotel”.
I have been in the Hotel business for more than 20 years in several countries, and some of the best people are right here in Vietnam, Ho Chi Minh City and the Renaissance Riverside Hotel Saigon” commented John Webb, General Manager. |
