Cornell’s Center for Hospitality Research launches Online Discussion Board

Responding to requests from industry leaders, The Center for Hospitality Research at Cornell University’s School of Hotel Administration has created an online information exchange to help practitioners solve problems and discover new practices. This discussion board provides an open yet confidential forum in which industry professionals can engage both their peers and Cornell Hotel School faculty on operating issues ranging across the hospitality industry. 

“This unique tool will enable managers to exchange ideas, share common problems, and develop solutions to key business questions in a confidential manner," said Jo-Anne Kruse, Senior Vice President, Human Resources, in Cendant Corporation's Travel Distribution Services division. “It’s a great way for professionals facing new challenges to reach out to others for perspective, insight and fresh ideas.” 

Cornell faculty members are active participants in the exchange, responding directly to questions and concerns.

“Our faculty are pleased to share their experiences and expertise in this forum,” said Gary Thompson, Executive Director of the Center for Hospitality Research and a professor in the Hotel School. “We are using this vehicle to help others, but also to better understand the kinds of issues that professionals find most demanding.”

The discussion board includes sections on the following topics: accounting; architecture, planning and design; communication management; facilities management; finance; food and beverage management; hospitality operations; human resource management; information systems management; law; marketing; organization behavior; operations management; real estate management; strategic management; and tourism.