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TwinPalms Phuket names TOPS! Group as GSA for Greater China and Singapore

Travel News Asia 28 April 2004

One of the most exciting resorts to open in Phuket in recent years, TwinPalms Phuket, has named Hong Kong-based TravelOptions Group as its exclusive sales and marketing agent for Greater China and Singapore. The appointment takes effect from 1 May 2004.

Commenting on the appointment, Ms Cecilia Tee, President & CEO of TOPS! Group, said, “We are thrilled at the prospect of bringing such a unique property to Greater China and Singapore. These markets have shown a lot of interest in Phuket and the world-class TwinPalms Phuket will definitely be a big attraction.”

Ms Tee is confident that the spa and wellness centre at TwinPalms will prove particularly popular with visitors from these countries. “There is a growing interest in spa treatments and health tourism out of these markets. As people become more affluent, they also become more discerning as to the quality of the spas and the experience and we are confident that TwinPalms ranks right up there with the best in the world.”

Located next to “millionaires’ cove”, an outstanding stretch of magnificent beachfront on the island of Phuket, TwinPalms Phuket boasts only 76 luxurious and spacious bedrooms and suites. The rooms are furnished with sumptuous fabrics and bespoke furniture, oversized beds, Rain showers, and enjoy stunning pool and tropical garden views. The business traveller’s needs are also taken care of with rooms offering International PC modem plugs (UK, USA, Europe and ISDN) and complimentary, high speed Internet access.

The saltwater pool area at the TwinPalms Phuket is huge – over 1,600 sq. m. with a 50 metre lap pool lined by stunning palm trees, 15 guestrooms connect directly to the Lagoon pool via their private out door areas.

Says Mr Olivier Gibaud, General Manager of TwinPalms Phuket, “Hardware aside, we recognise that a high level of service standard is what makes a guest’s stay ‘memorable’ instead of just ‘ordinary’. As such, we have invested a lot of efforts into making sure our staff offer friendly, professional yet unpretentious service. We are confident that our guests will take notice.”

Of the appointment of TOPS! Group, Mr Gibaud says, “We wanted a GSA who understands our needs and are committed to the same high level of professionalism and service standards as ourselves and we believe that the TOPS! Group is a perfect fit for us. Cecilia and her team are dedicated professionals who will serve our clients in these markets well.”

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