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Marriott's
'Look No Further' Best Rate Guarantee is now available at approximately 2,500 hotels worldwide, including Marriott Hotels & Resorts,
Renaissance Hotels & Resorts, Courtyard, SpringHill Suites, Fairfield Inn,
Residence Inn, TownePlace Suites, Marriott Conference Centers and Marriott
Vacation Club International locations.
Announced last year, the guarantee
became effective January 1, 2004, and ensures that customers receive the best
available room rate when booking through any Marriott reservations channel:
Marriott Worldwide Reservations, Marriott.com or directly with the hotel.
If a customer books through Marriott and then finds a lower publicly available
rate within 24 hours for the same hotel, room type and dates anywhere on an
internet travel site, through a travel agency, travel management company, or
even through another Marriott reservations channel, the hotel will match the
lower rate and give an additional 25 percent off.* In addition to offering customers the same rates and availability information
across Marriott reservation channels, Marriott's 'Look No Further' Best Rate
Guarantee also reinforces the groups long-standing philosophy of "selling the way
customers want to buy" by ensuring that travel agencies, global reservations
systems and travel management companies all have the same access to Marriott's best available rates.
* Marriott's
'Look No Further' Best Rate Guarantee is subject to terms and
conditions. For example, the guarantee
does not apply to third-party "opaque" providers (e.g., Priceline and Hotwire) of
hotel rooms that do not identify the hotel brand name, special negotiated volume
discount rates or package rates. Additionally, claims must be filed at least 24
hours in advance of guest check-in. |
