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Hawaiian Airlines has teamed up
with Island Air to improve inter-island travel by introducing interline e-ticketing.
The new e-ticketing agreement further enhances the code share partnership established between the two carriers
in August and makes flight connections to Molokai, Lanai, and West Maui more convenient.
Mutual customers of Hawaiian and Island Air having travel itineraries with flights on both airlines can now
purchase a single e-ticket and check-in only once at the original point of departure.
“Hawaiian’s agreement with Island Air means we have now extended the technology and convenience of
paperless ticketing to travelers of all six islands,” said Mark Dunkerley, Hawaiian’s president and chief operating
officer. “There’s no unnecessary hassles, no messing with paperwork, and, most importantly, no waiting in
check-in lines.”
Interline e-tickets are now being issued by Hawaiian and Island Air through their respective reservation centers,
at airport locations and ticket offices. In addition, e-tickets for Hawaiian are scheduled to be available at all
domestic travel agencies by end of December.
Dunkerley added, “Our goal is to convert our ticketing to 100 percent paperless and we’re getting close. The
biggest e-ticketing conversions we still need to make are with international carriers and that will be accomplished
by next year.”
Island Air is the latest carrier Hawaiian has launched an interline e-ticketing agreement. Previous e-ticketing
arrangements include American, United, Northwest, Alaska, America West, ATA, Delta, and Continental.
Hawaiian
also has plans to establish interline e-ticketing partnerships with a number of international carriers in 2005,
including British Airways and Japan Airlines.
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