Dusit selects MICROS-Fidelio OPERA as Corporate IT standard

Dusit has selected MICROS Systems, Inc., a global leader in hospitality industry automation to supply information technology solutions, including Opera PMS for Front Office, Opera SC for Sales & Catering, and MICROS 3700 POS for restaurant outlets' point of sales.

Mr. Chanin Donavanik, Executive Director of Dusit Hotels & Resort remarked, "In line with our efforts to enhance guest experience with streamlined services and improving customer relationship management, we believe that MICROS-Fidelio OPERA captures best the data we need to better anticipate guest requirements. We are the first hotel company in Thailand to install the OPERA system, starting with The Dusit Thani which will be the first hotel in Bangkok to have its easy-to-use advantages. These are made as simple as possible for our staff to handle, and with absolutely no negative impact on guests, fully tested globally to provide complete guest satisfaction. And we are planning to use this system in all our hotels, both Dusit and Royal Princess Hotels and Resorts."

Mr. Stefan M. Piringer, President of MICROS-Fidelio Asia-Pacific said, "Dusit Hotels & Resorts' selection of Opera is a wonderful powerful vote of confidence for MICROS-Fidelio's ongoing efforts to provide the hospitality industry with the most advanced and integrated hotel automation solutions. We look forward to more Dusit Group hotels utilizing OPERA in the near future."