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THAI Rewards Royal e-Service Passengers

Travel News Asia 14 October 2003

Thai Airways International is offering a new service to Royal Orchid Plus members with the new Royal Orchid Plus electronic award ticket. 

Mr. Suthep Suebsantiwongse, THAIs Executive Vice President for Commercial, said that the airline is marking the 10th anniversary of its Royal Orchid Plus frequent flyer programme with the new Royal Orchid Plus electronic award ticket. ROP members can exchange their mileage points for electronic award tickets on domestic flights. They can travel without having to hold any paper tickets, providing greater convenience and preventing the possibility of losing or forgetting tickets. 

During this introductory period, from today until 31 October 2003, ROP members can exchange mileage points at a special discount rate on all domestic flights as follows:

- Economy Class tickets Only 13,000 miles from the normal rate of 15,000 miles

- Business Class tickets Only 17,000 miles from the normal rate of 20,000 miles.

In addition THAI is offering special rewards for passengers using the airline's new Royal e-Service, effective until 31 March 2004. This electronic service comprises Royal e-Booking, Royal e-Ticket and Royal e-Check In, and allows passengers to choose their flights, date and time of travel, make reservations, conduct payment transactions, issue tickets, as well as check in by themselves for greater convenience.

Mr. Suebsantiwongse said that since its launch, the comprehensive Royal e-Service has proved very popular among passengers because it allows them greater flexibility and convenience, as well as saves time.

 To show the airline's appreciation to passengers for using this new e-service, THAI is offering special rewards as follows

1. Passengers using Royal e-Booking to make reservations on domestic routes via THAI's website www.thaiairways.com will receive a discount of 10 percent off normal rates. 

2. Passengers using Royal e-Ticket to buy tickets on domestic flights (with the exception of the THAI sales office at the airport) will receive a discount of 5 percent off normal rates. 

3. Passengers using Royal e-Service to buy tickets on domestic flights as well as using Royal e-Check In will receive a discount of 5 percent off normal rates. 

4. Royal Orchid Plus members using Royal e-Check In will receive additional mileage points of 100 miles per flight.

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