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More Jetstar customers can now purchase a fare or
change their booking via their mobile phone.
Jetstar customers in Singapore, Japan, Australia and New Zealand
have the convenience of being able to purchase a fare or change
their booking no matter where they are, by accessing jetstar.com
from either an iPhone or regular internet enabled mobile handset.
“Jetstar seeks to make travel as simple
and hassle-free for our passengers as possible and we believe this
additional mobile phone technology will be a valuable tool for our
passengers who are seeking increased flexibility in how they
choose to book their travel,” said Bruce Buchanan, Jetstar Chief
Executive Officer.
“This is an important stepping stone in our mobile initiatives to
improve our mobile-user experience.”
Jetstar.com is accessible to more than 3,000 types of
mobile devises ranging from Personal Digital Assistances such as
iPhone 3G and Blackberry, down to standard feature phones.
If a
passenger has a Special Service Request attached to their booking,
then the changes can not yet be made through the new
mobile system. Instead, the customer would need to
follow traditional procedures.
Jetstar in Australia and New Zealand
is planning to launch SMS
boarding pass technology across its Australian and New Zealand
domestic networks prior to the end of 2009.
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