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Shangri-La Hotels and Resorts is proving it listens to
its customers by becoming one of the few international hotel groups to
offer free WiFi and wired internet to every guest as part of a
group-wide initiative launched January 2009 at all 60 of its Shangri-La
and Traders hotels and resorts.
In response to the current economic downturn and
its impact on business travel budgets, all Shangri-La guests will
now enjoy unlimited high-speed internet access in all areas of
every one of the group’s hotels, including guestrooms, public
areas, restaurants, lounges and function areas.
“Getting connected while on the road is the
number one priority of our business travellers and many of our
valued customers view Internet access as absolutely crucial.
Offering free Internet is further evidence of our commitment to
Shangri-La’s service to our customers during these uncertain
times. No longer considered a luxury, guests are demanding
high-speed Internet access as an essential room requirement and as
something that should be included as a standard service by an
international hotel group,” said Madhu Rao, managing director and
chief executive officer.
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