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Following an open tender invitation, Dnata
Switzerland set up a new joint venture company called GVAssistance
to enable it to offer enhanced passenger services at Geneva
airport.
The new joint venture company has been awarded
the license with an initial duration of five years and will
commence operation on 1 November this year. It aims to ensure that
all travellers with reduced mobility will receive appropriate
assistance as they pass through Geneva airport.
A range of special
services will be extended to passengers travelling with Dnata’s
airline customers. These will include providing departing
passengers with help from check-in to boarding the aircraft and
arriving passengers with assistance in retrieving their baggage
from the belts inside the terminal.
“We at Dnata
Geneva are proud to play an active part in this important
initiative. It has always been our objective to ensure that
disabled persons and persons with reduced mobility are given equal
opportunity for air travel and to ensure that they receive every
assistance on their journey through the airport from check-in to
boarding,” said Philippe Dessaux,
Dnata’s Director for Airline Handling, Geneva and a member of the
board of GVAssistance. “The new license allows us to properly
integrate our previous special services department into the new
company to widen and improve our service to our airline clients
and their passengers.”
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