Pan Pacific Singapore to launch MeetingOne service

The Pan Pacific Singapore is launching a one-stop solutions provider for all Meetings, Incentive, Conventions and Exhibitions planners.

The hotel currently features ServiceOne, a one-stop round-the-clock phone extension to meet in-house guests' needs. The MeetingOne service concept has been crafted to provide the same level of personalised care to meet all meeting planners' needs. MeetingOne will feature a dedicated phone extension and Butler as well as a MeetingOne Desk on level 2 of the hotel, strategically located in a foyer amidst the meeting rooms. These avenues will provide immediate service for meeting planners including business and secretarial services, housekeeping and events-related matters. The MeetingOne Butler will welcome meeting planners from the moment they arrive at the hotel and continue in providing assistance throughout the event, adding the element of personalised care to an event.

According to the Director of Marketing, Michael Schmitt, "Pan Pacific Singapore is predominantly a business hotel and MeetingOne aims to provide a dedicated service to conference guests' specific needs in a brisk and effective manner. With increased competition in Marina Bay, Pan Pacific Singapore is committed to remain the preferred choice for organisers by continual investment in the facilities and refinement of the service standards. We are confident that MeetingOne will present value-added service to both organisers and guests."

The breadth of MeetingOne will encompass services such as arranging for Internet access, secretarial services, re-confirming air tickets and restaurant reservations.

Pan Pacific Singapore offers 2,327 square metres of event venue and 775 guest rooms.

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