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The first-ever “Hard Rock Hotel of the Year”
has been awarded to the Hard Rock Hotel Pattaya due to its “exemplary representation of the Hard Rock brand and culture through selfless community involvement,
Stars (guests) service, commitment to excellence, and best practice of Hard Rock’s guiding principles.”
The award was formally presented by President and CEO of Hard Rock International, Hamish Dodd and accepted by Hard Rock Hotel Pattaya General Manager
Andrew Khoo on-behalf of the hotel during the annual Hard Rock International Leadership Conference recently held in Orlando, Florida. The event was attended
by executives, general managers, owners and operators of Hard Rock Hotels & Casinos and Hard Rock Cafes worldwide.
“This award is a testament to the efforts put in by all band members (staff) at Hard Rock Hotel Pattaya in providing our Stars (guests) with not only a fun and
memorable stay but a holiday experience they won’t soon forget. These are reflected in encouraging feedback we continually receive on our Online Guest
Comments System,” said Andrew Khoo upon accepting the award.
“It’s also a great compliment to our training program aimed at inculcating the values and virtues of Hard Rock’s principles of ‘Love All Serve All’, ‘Save the
Planet’, ‘All is One’ and ‘Take Time to be Kind’” he added.
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