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Japan Airlines (JAL) has become the first customer to fully implement an innovative in-flight monitoring system from Boeing
that will help it operate at peak levels of safety, reliability and efficiency.
JAL is implementing Airplane Health Management (AHM), a new data-monitoring and prognostic service developed by Boeing Commercial Aviation Services. AHM
monitors the health of an airplane in flight and relays that information in real time from the air to the ground. When the airplane arrives at the gate, maintenance crews are
ready to make any needed repairs quickly. AHM can therefore help operators reduce the number and length of airplane dispatch delays and convert certain tasks from non-routine to scheduled maintenance.
A development partner since spring 2004, JAL began using the system to monitor half its Boeing 747 -400 and 777 fleets. Since then, it has extended the system to
cover all of its 747-400s and 777s.
"We are absolutely thrilled to have JAL as our first fully operational AHM customer," said Lou Mancini, vice president and general manager of Boeing Commercial
Aviation Services. "Having such a well-regarded, technically capable airline as a development partner was crucial to making this program a technical success; having
them as the first full customer is a great validation of this game-changing technology."
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