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Japan Airlines (JAL)
has become the first licensed customer of Boeing's Maintenance Performance Toolbox, an
innovative set of performance-enhancing solutions for aircraft maintenance and troubleshooting.
Accessible via an Internet browser as a secured, hosted service, the "Maintenance Toolbox" is a key component within Boeing's evolving portfolio of
performance-enhancing solutions for aircraft maintenance. Under the new agreement, JAL has access to the Structures Tool within Maintenance Toolbox.
Maintenance Toolbox uses intelligent documents and visual navigation methods to help technical operations staff troubleshoot airplane systems and manage structural
repair records, parts, and task cards. The Structures Tool provides 3D models for recording, viewing, and analyzing structural repairs, making use of accumulated repair
knowledge, and maintaining records of repair activities for multiple fleet types. It also includes a repair history database of records that includes details of repairs and
repair locations on one or more aircraft. Users can search the database for information about repairs performed in specific areas of the airplane, search for similar
repairs on other airplanes in their fleet, and enter/edit/delete repair records.
Mr. Hideo Hiramoto, vice president of the engineering department at JAL, said, "We are very pleased to be the launch customer for the Structures Tool of the
Maintenance Performance Toolbox because we are the development partner for this innovative product. We are excited with the completion of the project, as we know it
will help us to accomplish more reliable maintenance operations."
Boeing provides secure hosting for all of JAL's data and reliable access to the user interface of the Structures Tool through MyBoeingFleet.com. Engineers need only a
computer – a laptop, desktop or pen tablet – and an Internet connection to access the system.
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