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1. Singapore Airlines and TCS Launch Mobile Solution for Cabin Crew
Singapore Airlines and Tata Consultancy Services (TCS) have launched a tablet-based mobile application to help cabin crew to deliver more personalised customer service, and to automate and streamline inflight processes. SIA is the launch customer for TCS CrewCollab Solution and its cabin crew are now using it on board. Crew can view information which traditionally has been in paper
2. Kuoni Switzerland to Acquire Touring Club Schweiz's Travel Business
Kuoni Switzerland to Acquire Touring Club Schweiz's Travel Business. The travel business activities of Touring Club Schweiz (TCS) are to be taken over and continued by Kuoni Switzerland with effect from 1 December 2009. The business extends to ten travel offices and the provision of travel products that are marketed under the Reisen TCS brand.
3. Asiana Airlines Signs TCS Agreement with Lufthansa Technik for A320 Family of Aircraft
Asiana Airlines has signed a comprehensive component support contract with Lufthansa Technik AG. Under the terms of the new agreement, Lufthansa Technik will provide Total Component Support (TCS) for the entire fleet of Airbus A320 family aircraft, including the A321neo version scheduled to join the fleet in the future. The ten-year contract covers a maximum of 79 aircraft.
4. Oman Air Strengthens Partnership with Lufthansa Technik
Oman Air Strengthens Partnership with Lufthansa Technik. Oman Air has strengthened its strategic partnership with Lufthansa Technik. Oman Air has a seven-year Total Component Support TCS contract with the Hamburg-based company to provide component support for its new Airbus A330 fleet. The contract covers a range of services from provisioning with components at the operational site
5. Plaza Premium to Transform Passenger Experience at BLR Airport in India
Plaza Premium has been appointed by Bangalore International Airport Limited (BIAL) to manage passenger services at the Kempegowda International Airport (BLR) in Bengaluru, India. The 10-year full-service management appointment covers the entire portfolio of BLR’s services including Service Delivery, Control Center, Training Center, Customer Engagement, Marketing Communications, Sal
6. Kuwait Airways Takes Delivery of First Airbus A320neo
Kuwait Airways has taken delivery of its first Airbus A320neo aircraft. The delivery is a milestone in Kuwait Airways’ 65th anniversary celebrations, marking an important step in the airline’s ambitious fleet renewal and growth plans, which will phase-in 15 A320neo aircraft to its fleet in the coming years, following a purchase agreement signed in 2014.
7. KLM Orders Two More Boeing 777-300ERs
KLM Royal Dutch Airlines has ordered two more 777-300ER (extended range) airplanes. The order is valued at US$751 million at current list prices.
8. Trenchard Aviation Opens Facility in Mauritius
Trenchard Aviation Group has opened a new facility on the Indian Ocean island of Mauritius. Trenchard Aviation Group has long been providing a dry cleaning service for Air Mauritius as well as the cutting and sewing of seat covers from its base in the UK near Gatwick Airport. Now, with its new facility on the island of Mauritius, Trenchard Aviation will be able to deliver a full se

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