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1. InterContinental Dubai Festival City wins Concierge Team of the Year 2008
InterContinental Dubai Festival City wins Concierge Team of the Year 2008. After less than one year in operation, the concierge team of the InterContinental Dubai Festival City has been awarded the title of ‘Concierge Team of the Year 2008’. The annual competition, sponsored by the Dubai Department of Tourism and Commerce Marketing, sees five star properties in Dubai contend for th
2. Concierge Team at Four Seasons Hotel Bahrain Bay has Three Les Clefs d’Or Members
The Concierge team at Four Seasons Hotel Bahrain Bay has three officially recognised Les Clefs d’Or members, making Khalil Al Yaman, Saleha Al Wazzan and Ali Radhi one of the most qualified hotel concierge teams in the Middle East.
3. Indonesian - Erwin Rachim - wins Dubai Concierge of the Year 2006
Indonesian - Erwin Rachim - wins Dubai Concierge of the Year 2006. Erwin Rachim of Al Qasr, Madinat Jumeirah was declared 2006 Concierge of the Year, whilst The Fairmont Dubai won the overall Best Team Award. The competition was stiff as they were competing against all the other five star hotels in Dubai..
4. Tim O’Hara of the Langham Hotel Auckland accepted to Les Clefs d’Or
Tim O’Hara of the Langham Hotel Auckland accepted to Les Clefs d’Or. Les Clefs d’Or is the world’s highest level of achievement for hotel concierge professionals with only 20 New Zealanders of 3500 concierge worldwide successful in achieving membership. Assistant chief concierge Mr Tim O’Hara is the Langham Hotel Auckland’s most recent addition to Les Clefs d’Or and the only succes
5. Adam Keast joins IHG in Dubai as Chief Concierge
Adam Keast joins IHG in Dubai as Chief Concierge. Adam Keast has twelve years of hospitality experience, starting as a Porter in 1995 on the Sunshine coast in Queensland after teaching English in Japan. His most recent position was as Chief Concierge at one of Australia’s most exclusive private resorts, Hayman Island. Adam was presented with the highly coveted ‘Les Clefs d’Or’ (Gol
6. The Luxe Manor’s Chief Concierge Earns Golden Key Award
The Chief Concierge at The Luxe Manor in Hong Kong, Mr Terence Yip, has been honoured with the Golden Key Award – the highest accolade the international travel industry can bestow to a concierge. Presented by The Society of The Golden Keys of Hong Kong, the award is the validation Mr Yip has received in recognition of the distinguished service for which he is renowned during the la
7. Etihad Airways Upgrades Concierge Services with Ten Group
Etihad Airways has teamed up with global concierge service provider, Ten Group, to serve the needs of passengers in The Residence – a private three-room suite exclusively on board the airline’s Airbus A380 fleet. Ten Group will provide a specially trained Etihad Lifestyle Concierge team who will work closely with the airline’s London Savoy-trained Butlers.
8. Dubai launches Concierge of the Year 2007 Competition
Dubai launches Concierge of the Year 2007 Competition. The Dubai Department of Tourism and Commerce Marketing (DTCM) has announced details of the ‘Concierge of the Year’ 2007 competition it is conducting in association with the Wafi Group. The sixth edition of the annual competition has attracted the participation of 42 five-star hotels in the emirate. The Mystery Shopper, an impor

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