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1. Swisstel Partners Market Metrix to Help Improve Guest Satisfaction
Swisstel Partners Market Metrix to Help Improve Guest Satisfaction. To help optimise the guest experience and improve loyalty and profitability, Swisstel Hotels & Resorts has chosen Market Metrixs real-time satisfaction survey system. California-based Market Metrix is a leading provider of feedback and performance tools for the hospitality industry.
2. Q3 2009 Hospitality Index Results from Market Metrix
Q3 2009 Hospitality Index Results from Market Metrix. Compared to 2008, the brands with the biggest improvement include Mandarin Oriental (+3.0 to 93.6), Kimpton Hotels (+2.3 to 92.2) and Stratosphere Casino Hotel & Tower (+2.2 to 80.9). Gaylord Entertainment (-5.7 to 82.8) and Bellagio (-3.9 to 85.5) have posted the biggest declines in 2009.
3. ReviewPro Appoints Younes Hammoumi as Vice President of Customer Success - Asia Pacific
ReviewPro has appointed Younes Hammoumi as Vice President of Customer Success, Asia Pacific. Younes has more than 15 years of experience in the hospitality industry, including strategic roles at Revinate, Market Metrix and Trust International. At ReviewPro Younes will take on a new role that has been created as a result of the growing portfolio of leading hotel brands in the Asia P
4. Travel News Archives from Between 11 November 2009 and 4 December 2009
All the travel news featured on ASIA Travel Tips.com between 11 November 2009 and 4 December 2009 - archived for your easy reference. Asia travel news from the worlds travel trade industry, latest travel news covering mainly Asia Pacific. Free daily travel news email and rss feed available.

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