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1. AirAsia Opens Greater China Call Center
AirAsia Opens Greater China Call Center. AirAsia has opened a call center in Greater China that will handle the needs of travelers from Hong Kong, China, Macau and Taiwan. The newly established call center is situated in Guangzhou, China. The center adopts state-of-the-art telephone
2. Bangkok Airways Launches Call Center Check-In Service
Bangkok Airways has launched a “Call Center Check-in” service to facilitate and enhance the services offered to its passengers. The new service is free of charge and is available for all domestic passengers in Thailand.
3. China Southern Airlines expands Customer Call Center Service
China Southern Airlines expands Customer Call Center Service.
4. Pegasus Solutions Expands Voice Services Offering
Pegasus Solutions has expanded its Voice Services offering with an additional call center in the United States to provide booking and revenue generation support via four global call centers. Capturing reservations in 11 languages and serving more than 30 countries, Pegasus Voice Services’ flexibility enabled one major hotel chain to answer more calls at an increased conversion, res
5. CyberSource to Secure Call Center Payments for Air China
CyberSource, a Visa company and one of the world's largest providers of eCommerce payment management services, has signed an agreement with Air China, to provide payment gateway and fraud management services for its international sales and service hotline.
6. Transavia Launches Munich - Paris Orly Flights
Transavia has launched 6 direct flights per week between Munich and Paris Orly. Tickets from Munich to Paris Orly cost from €42 (one-way, depending on availability, including booking and payment fees) and can be booked via the airline's website or its call center as well as via travel agents.
7. Bangkok Airways Launches Prepaid Baggage Service
Prepaid packages start from THB 300 per 5 kilograms for domestic routes, and THB 1,000 per 5 kilograms for international routes – depending on destinations. To purchase the service, travellers in Bangkok should contact the airline's call center on 1771, or any of Bangkok Airways offices at least 24 hours prior to travelling time.
8. Bangkok Airways Flight Crashes on Samui
Bangkok Airways Flight Crashes on Samui. The emergency number for concerned family is: +662 265 8777. This Emergency Call Center is in Thailand. A Bangkok Airways ATR72 aircraft has crashed after skidding off the runway at Samui Airport. Flight PG 266, which was flying from the popular tourist destination of Krabi, also in Southern Thailand, crashed while landing amid heavy wind an

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